We understand

Your privacy is important. See below for more information.

PRIVACY POLICY

OUR COMMITMENT TO PRIVACY

Thank you for visiting rafainsurance.com (the “Website”) which is owned and operated by RAFA Insurance Group LLC. RAFA Insurance Group, LLC. is a fast growing independent insurance agency in Florida which represents many insurance companies.

RAFA Insurance Group, LLC. recognizes the importance of maintaining your privacy, and as a result, has established this Privacy Policy (“Privacy Policy”). Throughout the Privacy Policy, the terms “we,” “us,” and “our” refer to RAFA Insurance Group, LLC. and the terms “you” and “your” refer to any visitor to or user of the Website, including, but not limited to, visitors and users that are potential customers, customers, or insured parties each as defined herein). This Privacy Policy is intended to help you understand the types of information we may collect from you or that you may provide when you visit the Website, and describes our practices for collecting, using, maintaining, protecting and disclosing such information. This Privacy Policy applies to information we collect on or through the Website and does not govern information collected from you in any other manner.

COLLECTION OF INFORMATION

At RAFA Insurance Group, LLC. we respect your privacy and our agency has been and continues to be subject to federal and state privacy laws regarding the collection and exchange of your information. We follow accepted standards to protect the personal information submitted to us, both during transmission and once received - when you enter sensitive information, such as any personal information. The use of this information collected through our service shall be limited to the purpose of providing the service for which our clients have engaged us. Your email address, name and any other information you provide, such as address, and phone number, are held in strict confidence. We only keep your information so that we can contact you. We do not, and will never, sell or share your information with anyone else. If you are a subscriber or user of RAFA Insurance Group, LLC. and would no longer like to be contacted by us, please Contact Us at rafainsurancegroup@gmail.com

Who we share client information with:

We don’t share information about our customers or former customers with non-affiliated third parties other than as permitted or required by law. However, RAFA Insurance Group, LLC. may share all the information listed above with non-affiliated third parties for, including but not limited to, the following reasons:

Information that is necessary to service or process the insurance needs of our clients, in a manner that is consistent with the usual and customary services provided by independent insurance agents. Such usual and customary services or processes provided by RAFA Insurance Group, LLC. to its customers include but are not limited to underwriting, shopping the renewal, rating, placement, and providing quotes for insurance that is germane to the coverage the customer places with our agency.
Companies that have joint marketing agreements with us. Information that is necessary to protect the confidentiality or security of our client’s records.
Information that is necessary to resolve client disputes or inquiries.
Information that is required by individuals or entities who are assessing our legal compliance.
Information that is required for RAFA Insurance Group, LLC. to comply with the law.
To an actuarial or research organization for the purpose of conducting actuarial or research studies.
Information that is necessary to protect against or prevent fraud, unauthorized transactions, claims, or other liability.
Vendors that perform support services for us, including those who provide underwriting services, assist in managing claims, print and mail account statements or marketing materials, support our computer systems and help market our products and services to you.

RAFA Insurance Group, LLC. appreciates your business and in order to continue building upon that relationship we believe it is necessary, not only from a legal standpoint, but also as a sound business practice that our customers understand the care our agency uses in handling your information. RAFA Insurance Group, LLC. will continue to monitor the effectiveness of this privacy policy.

You may not bind, alter or change coverages via voicemail, email or text.

We want to clarify that while we prioritize safeguarding your privacy, there may be instances where we are legally obligated to disclose certain information as required by law. However, rest assured that any SMS consent you provide will not be shared under these circumstances. Your privacy remains a top priority, and we will always strive to uphold it to the best of our ability within legal boundaries.

HOW TO CONTACT US

If you have any questions or comments about this Privacy Policy, the practices of any of the Website, or your dealings with RAFA Insurance Group, LLC. we encourage you to contact us at:

rafainsurancegroup@gmail.com